Onsite, Remote and Monthly Management Services

 
Gold Plan

For all Personal Computers, Mobile and Entertainment Devices: 

• Continuum Support Desk and Remote Management Monitoring Platform 
• Symantec Endpoint Protection 

• Carbonite Backup Solution with support FOR ONE FULL YEAR *
  
• Diagnosis and repair issues
• Support or Training Needs
• Advise and research any technical questions
• Provide general information

 Cost: $125 per month; Includes 5 free hours of remote support, plus on-site services are $50 per hour, a reduced rate.
  * There is a $50 one-time setup fee for Carbonite Basic Plan With Unlimited Storage

Onsite Services

 All Personal Computers, Mobile and Entertainment Devices: 

• Break/fix and troubleshooting 
• Installation and setup 
• Provide general information

Cost: $75 per hour.


Call-in and Remote Services

 All Personal Computers, Mobile and Entertainment Devices: 

• Diagnosis and repair all issues remotely *  
• Support Issues
• Advise and answer any technical questions
• Provide general information

  Cost: $35 per hour.

 All prices are subject to applicable taxes.

  * Remote access to a device only available for computers