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Onsite, Remote and Monthly Management Services

 
Gold Plan

For all Personal Computers, Mobile and Entertainment Devices: 
  • Continuum Support Desk and Remote Management Monitoring Platform 
  • Symantec Endpoint Protection 
  • Carbonite Backup Solution with support FOR ONE FULL YEAR *
  • Diagnosis and repair issues
  • Support or Training Needs
  • Advise and research any technical questions
  • Provide general information

 Cost: $125 per month; Includes 5 free hours of remote support, plus on-site services are $50 per hour, a reduced rate.
  * There is a $50 one-time setup fee for Carbonite Basic Plan With Unlimited Storage

Onsite Services

 All Personal Computers, Mobile and Entertainment Devices: 
  • Break/fix and troubleshooting 
  • Installation and setup 
  • Provide general information

Cost: $75 per hour.


Call-in and Remote Services

 All Personal Computers, Mobile and Entertainment Devices: 
  • Diagnosis and repair all issues remotely *  
  • Support Issues
  • Advise and answer any technical questions
  • Provide general information

  Cost: $35 per hour.

 All prices are subject to applicable taxes.

  * Remote access to a device only available for computers
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